Terms and Conditions
Welcome to Sanhi. These Terms and Conditions ("Terms") govern your use of our website, products, and services, hosted on Shopify Inc., a trusted e-commerce platform.
By accessing our Site or purchasing from us, you agree to be bound by these Terms. Please read them carefully before proceeding with any order.
1. About Us
Sanhi is a luxury fashion brand committed to excellence in craftsmanship, design, and service. We offer high-end apparel and accessories curated for discerning clients worldwide.
2. Shopify Hosting
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
3. Eligibility
You must be at least 13 years old or the legal age of majority in your jurisdiction to use this Site. By using the Site, you represent and warrant that you meet these eligibility requirements.
4. Product Information & Availability
All product descriptions, images, and pricing are subject to change without notice.
We make every effort to display items as accurately as possible, but cannot guarantee that your device's display accurately reflects colors or textures.
Some products may be available in limited quantities or exclusively online.
We reserve the right to limit or discontinue any product at any time.
5. Orders & Acceptance
Orders placed on our Site constitute offers to purchase products and are subject to our acceptance.
We reserve the right to refuse or cancel any order for reasons including but not limited to: suspected fraud, stock availability, or pricing inaccuracies.
Once an order is placed, it cannot be modified or cancelled after fulfillment has begun. Please ensure all information is correct before completing checkout.
6. Pricing & Payment
All prices are listed in currency chosen and may be exclusive of taxes, duties, and shipping charges unless stated otherwise.
If you are purchasing from outside your home country, your bank may apply foreign transaction fees.
7. Shipping & Delivery
We ship domestically and internationally using premium carriers. Delivery times and fees vary by location and are displayed at checkout.
All orders are processed within 7-14 days of confirmation, excluding weekends and holidays.
Delivery dates are estimated and not guaranteed.
We are not responsible for delays caused by customs, natural events, or courier issues.
8. Returns & Exchanges
Due to the nature of our goods, we offer exchanges within 7 days for unused, unworn items in original condition and packaging.
All returns must be approved via our Returns Portal (linked in your order confirmation).
Items marked as Made-to-Order or Customized are not eligible for return.
Return shipping costs are the responsibility of the customer unless the product was damaged or defective when received.
9. Gift Cards & Store Credit
Gift cards and store credit are non-refundable and may not be redeemed for cash.
10. Intellectual Property
All content on this Site—including images, graphics, text, logos, and designs—is the property of Sanhi and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
11. Limitation of Liability
To the maximum extent permitted by law, we disclaim all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Site or our products. Our total liability shall not exceed the total amount paid by you for the product(s) in question.
12. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how your personal information is collected, used, and protected when using our Site. You can view it [here](insert link).
13. Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Telangana.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Site following any changes indicates your acceptance of those changes.
15. Contact Us
For any questions about these Terms, please contact us at:
Email: support@sanhi.in
Contact Number: +91 7675870707